At Amplify AV, we are committed to providing high-quality products and excellent customer service. Please review the warranty details below to understand the coverage and procedures for damaged or faulty products.

1. Manufacturer’s Warranty

All products sold by Amplify AV are covered by a Manufacturer’s Warranty. The terms and conditions of the warranty are outlined in the product owner’s manual, or separate warranty card which is included in the box .. If you need further details or assistance, please don’t hesitate to contact us using the details below.

2. Damaged Goods

If your product arrives damaged, please contact the store where your purchase was made. Our team will assist you in arranging the return of the damaged item and will either provide a replacement or issue a refund. The damaged item must be returned in the condition it was received, including all original packaging, accessories, and manuals.

3. Faulty Items Under Warranty

If your product becomes faulty and is still within the warranty period, please provide us with the invoice details for verification. Once we issue a return authorisation:

You will need to repack the product in its original packing with full accessories provided.
We will arrange for a courier to pick up the faulty item(s) from you.
All repair and shipping costs will be covered by us.

Contact Us

For any warranty inquiries or assistance with a damaged or faulty product, please contact our customer support team:

We value your satisfaction and are here to help with any issues you may encounter.